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How to Pack

Help us deliver in perfect condition

How to Pack Help us deliver in perfect condition

We deliver more than a million shipments every day in perfect condition.  Proper packaging, labeling and documentation helps ensure yours will be one of them.

Packaging solutions

Using the correct packaging helps ensure your goods are well protected. We offer a wide range of packaging solutions for all kinds of shipments.
 

Pack and ship

Using the correct packaging.
Category Pack Description Dimensions (in)
CARTON ENVELOPE
doc 1
For letter size documents.
Coated to protect the content from moisture
12.3 x 9.5
CARTON ENVELOPE
doc 2
For A4 documents.  Coated to protect the content from moisture.
13.3 x 11.8
CARTON BOX
doc 23
For heavy documents
12.4 x 10.2 x 1.4
PLASTIC SATCHEL
bag 1
For A4 documents and small flat items, not to exceed 50mm in thickness and up to 2kg in weight
External : 15.7 x 11.8
Internal : 15.5 x 11.4
PLASTIC SATCHEL
bag 2
For A3 documents and small flat items, not to exceed 50mm in thickness and up to 4kgs in weight
External : 18.7 x 14.9
Internal : 18.5 x 14.5
CARTON BOX
box 1
For documents or contents up to a weight limit of 2kg
14.1 x 11.8 x 3.5
CARTON BOX
box 2
For documents or contents up to a weight limit of 5kg
12.9 x 11.4 x 4.7
CARTON BOX
box 3
For documents or contents up to a weight limit of 8kg
14.1 x 12.9 x 8.6
CARTON BOX
box 4
For documents or contents up to a weight limit of 12kg
16.5 x 10 x 13.3
BOTTLE PACKAGING
bottle 1
Ideal for one bottle.  Inner pack included with the carton box
12.9 x 4 x 4
BOTTLE PACKAGING
bottle 2
Ideal for two bottles.  Inner pack included with the carton box
12.9 x 8 x 4
BOTTLE PACKAGING
bottle 3
Ideal for three bottles.  Inner pack included with the carton box.
13.5 x 12 x 4

 

Packaging tips

Here's our best advice on packaging your boxes and pallets for safe shipment.

Follow these simple tips to ensure your shipment is delivered to your customer in perfect condition:

PACKING BOXES

  • Use (new) boxes that are rigid, in a good condition (not damaged or wet) and do not tear easily. Used and damaged boxes lose their strengths which can damage your shipment.
  • Ensure the box is large enough for the content. Items sticking out can get damaged. Sharp objects should be packed with extra care to avoid injure or damage.
  • Protect (delicate) items with additional protection. Ship fragile products individually, wrapping them in a minimum 3 in (8 cm) thickness of air-cellular cushioning material such as Bubble Wrap®. Use cushiniong material to cover the items as much as possible. This avoids the content is touching the box. Heavy items should even have more protection and support.
  • Use high-quality adhesive parcel tape or shrinkwrap to seal your parcel across all openings and strap tightly.
  • Ensure the box can hold the weight of the content. 
  • If you are shipping heavy boxes above 55 lbs (25 kg), put a 'Heavy' mark on the box. 
  • Parcels above 75lbs (34kgs) should have a yellow and black safety label. Check the GSC catalogue for on how to get these.
  • Place shipping labels on the top surface of the box. Do not cover them with tape or shrink wraps. 
  • The GSC barcodes have to be placed flat on the surface (not around the corner or partially covered).
  • Remove old shipping labels or barcodes that were used for previous shipments.
  • Include duplicate labels/consignment notes inside the box, in the event that address information on the box is missing.

PACKING PALLETS

  • Items weighing 150 lbs (70kgs) or above, should be put on a pallet for safety, ease of handling and protection
    Use pallets that can be lifted by common forklifts.
  • Be aware of the conditions of the pallets you use. Corrugated pallets are popular, but have to be water repellent in order to keep its strengths when getting wet.
  • Ensure the pallet is not damaged or can cause injuries (no broken blocks or pins sticking out).
    Ensure the boxes fit properly on the pallet and do not go beyond the dimensions of the pallet. Build a pallet that will ensure stability and strength.
  • GSC will stack pallets. Build the pallets in order to be stackable (flat surface on the top).
  • Avoid building 'pyramids'. This reduces the stability and strength.
  • Secure the boxes and items using straps, shrinkwraps or crate constructions (Especially when shipping 'oddly' shaped items). Again, ensure stability of moving objects and be aware of safety for others!
  • Indicate whether the pallet is stackable. Proper stacked pallets can bear up to five times their weight.
  • Shipping labels of the pallet or boxes should be clearly visible (see boxes for more info)

 

Calculating size and weight

Calculating Volumetric Weight

Large, lightweight packages are charged at their volumetric weight for the space they occupy, rather than their actual physical weight. To determine volumetric weight, first calculate the volume of your package and then multiply this figure by the relevant conversion factor.
Service Conversion factor
EXPRESS SERVICES
Multiply by 200
Length (m) x Width (m) x Height (m) x 200
Special Express
Multiply by 200
Length (m) x Width (m) x Height (m) x 201
9:00 Express
Multiply by 200
Length (m) x Width (m) x Height (m) x 202
10:00 Express
Multiply by 200
12:00 Express
Multiply by 200
Length (m) x Width (m) x Height (m) x 204
Express
Multiply by 200
Length (m) x Width (m) x Height (m) x 205
ECONOMY SERVICES
Length (m) x Width (m) x Height (m) x 250
12:00 Economy Express
Length (m) x Width (m) x Height (m) x 251
Economy Express
Length (m) x Width (m) x Height (m) x 252
Multiply by 250
Length (m) x Width (m) x Height (m) x 253

Calculating Volumetric Weight

Large, lightweight packages are charged at their volumetric weight for the space they occupy, rather than their actual physical weight. To determine volumetric weight, first calculate the volume of your package and then multiply this figure by the relevant conversion factor.

Service
EXPRESS SERVICES
Special Express
9:00 Express
10:00 Express
12:00 Express
Express
ECONOMY SERVICES
12:00 Economy Express
Economy Express
Multiply by 250
Conversion factor
Multiply by 200
Length (m) x Width (m) x Height (m) x 200
Multiply by 200
Length (m) x Width (m) x Height (m) x 201
Multiply by 200
Length (m) x Width (m) x Height (m) x 202
Multiply by 200
Multiply by 200
Length (m) x Width (m) x Height (m) x 204
Multiply by 200
Length (m) x Width (m) x Height (m) x 205
Length (m) x Width (m) x Height (m) x 250
Length (m) x Width (m) x Height (m) x 251
Length (m) x Width (m) x Height (m) x 252
Length (m) x Width (m) x Height (m) x 253


Size and Weight Restrictions

Below is a guide to our standard dimensions, weights and volumes for international shipments. However, maximum weight and dimensions may vary by origin or destination. Limits will be confirmed when you book, or contact customer service for specific enquiries.

Within Europe Express Services

See below the size and weight restrictions for our Express services within Europe
  09:00 Express 10:00 Express 12:00 Express Express
MAX. DIMENSIONS: L x W x H (metres)
2.4 x 1.2 x 1.5
2.4 x 1.2 x 1.5
2.4 x 1.2 x 1.5
2.4 x 1.2 x 1.5
MAXIMUM PIECE WEIGHT (not palletized)
30kg
30kg
70kg
70kg
MAXIMUM PIECE WEIGHT (palletized)
N/A
N/A
500kg
500kg
MAXIMUM CONSIGNMENT WEIGHT
200kg
200kg
500kg
500kg

Within Europe Express Services

See below the size and weight restrictions for our Express services within Europe

 
MAX. DIMENSIONS: L x W x H (metres)
MAXIMUM PIECE WEIGHT (not palletized)
MAXIMUM PIECE WEIGHT (palletized)
MAXIMUM CONSIGNMENT WEIGHT
09:00 Express
2.4 x 1.2 x 1.5
30kg
N/A
200kg
10:00 Express
2.4 x 1.2 x 1.5
30kg
N/A
200kg
12:00 Express
2.4 x 1.2 x 1.5
70kg
500kg
500kg
Express
2.4 x 1.2 x 1.5
70kg
500kg
500kg

Within Europe Economy Express Services

See below the size and weight restrictions for our Economy Express services within Europe
  12:00 Economy Express Economy Express
MAX. DIMENSIONS : L x W x H (metres)
2.4 x 1.2 x 1.5
2.4 x 1.2 x 1.8
MAXIMUM PIECE WEIGHT (not palletized)
70kg
70kg
MAXIMUM PIECE WEIGHT (palletized)
500kg
1100kg
MAXIMUM CONSIGNMENT WEIGHT
500kg
7000kg

Within Europe Economy Express Services

See below the size and weight restrictions for our Economy Express services within Europe

 
MAX. DIMENSIONS : L x W x H (metres)
MAXIMUM PIECE WEIGHT (not palletized)
MAXIMUM PIECE WEIGHT (palletized)
MAXIMUM CONSIGNMENT WEIGHT
12:00 Economy Express
2.4 x 1.2 x 1.5
70kg
500kg
500kg
Economy Express
2.4 x 1.2 x 1.8
70kg
1100kg
7000kg

Intercontinental Express Services

See below the size and weight restrictions for our Intercontinental Express services

  09:00 Express 10:00 Express 12:00 Express Express
MAX. DIMENSIONS : L x W x H (metres)
2.4 x 1.2 x 1.5
2.4 x 1.2 x 1.5
2.4 x 1.2 x 1.5
2.4 x 1.2 x 1.5
MAXIMUM PIECE WEIGHT (not palletized)
30kg
30kg
70kg
70kg
MAXIMUM PIECE WEIGHT (palletized)
N/A
N/A
500kg
500kg
MAXIMUM CONSIGNMENT WEIGHT
200kg
200kg
500kg
500kg

Intercontinental Express Services

See below the size and weight restrictions for our Intercontinental Express services

 
MAX. DIMENSIONS : L x W x H (metres)
MAXIMUM PIECE WEIGHT (not palletized)
MAXIMUM PIECE WEIGHT (palletized)
MAXIMUM CONSIGNMENT WEIGHT
09:00 Express
2.4 x 1.2 x 1.5
30kg
N/A
200kg
10:00 Express
2.4 x 1.2 x 1.5
30kg
N/A
200kg
12:00 Express
2.4 x 1.2 x 1.5
70kg
500kg
500kg
Express
2.4 x 1.2 x 1.5
70kg
500kg
500kg

Intercontinental Economy Express Services

See below the size and weight restrictions for our Intercontinental Economy Express services
  12:00 Economy Express Economy Express
MAX. DIMENSIONS : L x W x H (feet)
N/A
2.4 x 1.2 x 1.5
MAXIMUM PIECE WEIGHT (not palletized)
N/A
70kg
MAXIMUM PEICE WEIGHT (palletized)
N/A
1000kg
MAXIMUM CONSIGNMENT WEIGHT
N/A
1500kg

 

Documentation

A signed invoice is essential for customs clearance of every shipment. A commercial invoice is used when goods are part of a commercial transaction and/or intended for sale. (A pro-forma invoice can be used if the goods have no commercial value.)

  1. The word "invoice" ("Proforma" invoices are only acceptable in certain circumstances).
  2. Sender company name and address.
  3. Receiver company name and address.
  4. Date of invoice.
  5. Invoice number.
  6. Full description of each item of goods supplied (catalogue and part numbers are not sufficient to describe the goods) to enable correct Customs Tariff Classification.
  7. Country of origin (i.e. where manufactured) for each type of goods being supplied.
  8. Please include this information (if known) - also referred to as a 'commodity code'. In the absence of a Tariff being provided, a full and accurate description of goods MUST be supplied.
  9. Quantity of each item of goods supplied.
  10. Clearly state currency in which the value of goods is expressed.
  11. Total value of all goods covered by the invoice.
  12. INCO Term is based on the transaction and payment between the seller and buyer of the goods and the official point of hand-over of responsibility.
  13. Gross weight (i.e. including packaging), net weight (i.e. excluding packaging) and number of items.
  14. The following statement must appear "I declare all of the information to be true to the best of my knowledge".
  15. The invoice must be signed and dated.

Note: Customs requirements vary from country to country and may change without notice.

 

Consignment notes

Send your package clearly on its way

Every shipment needs a consignment note with a unique GSC consignment number. It contains all the necessary details and accompanies your package through its journey.

The easiest way to prepare a consignment note is using one of our online shipping tools. When you have entered all the details, a consignment note will automatically be generated for printing on plain paper.

If you prefer not to use a shipping tool, you can to request consignment forms and complete them manually.

The consignment number is your permanent reference number for your shipment. It can be used to track your shipment at any time.

Easy Track your shipment

We want to make your life as easy as possible and so we have designed a simple to use GSC tracking system. To find out if your shipment has been delivered, who signed for it and other tracking information just type in your GSC consignment number(s) or your own consignment reference(s), select the appropriate button and click on track

Track Now
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